There are always a great many questions that people have not addressed in other documentation. This page is an attempt to answer those.<\/p>\n\n\n\n
How can I contact Deity Support?<\/a><\/p>\n\n\n\n Problems<\/strong><\/p>\n\n\n\n Why is the map not appearing when everything else seems to work?<\/a><\/p>\n\n\n\n Information<\/strong><\/p>\n\n\n\n What is the difference between “published”, “contributed”, and “notes”?<\/a><\/p>\n\n\n\n Purchases<\/strong><\/p>\n\n\n\n How do I cancel a recurring subscription?<\/a><\/p>\n\n\n\n Is there a way to subscribe to everything at once?<\/a><\/p>\n\n\n\n How are “promotion codes” used?<\/a><\/p>\n\n\n\n Deity support is handled primarily through a Discord Server<\/a> accessible via any web browser. Alternatively, we can be reached via email at support@riverworth.com<\/a>.<\/p>\n\n\n\n This is typically due to interference by browser ad-blocker extensions that prevent access to subdomains which are used for fast-serving of map tiles. If disabling extensions still doesn’t fix the problem, please contact support<\/a>.<\/p>\n\n\n\n When bringing up marker details (double-click on the icon or click on the more\/other link), or when viewing region information (the “i<\/em>” button at the top-left), there are three tabs with different information.<\/p>\n\n\n\n You should be able to manage your subscriptions on Stripe’s Customer Portal<\/a>.<\/p>\n\n\n\n Yes! Worlds have subscription plans that automatically include everything<\/em> within them for one price. Try a link below.<\/p>\n\n\n\n
\n\n\n\nGeneral<\/h2>\n\n\n\n
How can I contact Deity Support?<\/h3>\n\n\n\n
Problems<\/h2>\n\n\n\n
Why is the map not appearing when everything else seems to work?<\/h3>\n\n\n\n
Information<\/h2>\n\n\n\n
What is the difference between “published”, “contributed”, and “notes”?<\/h3>\n\n\n\n
\n
Purchases<\/h2>\n\n\n\n
How do I cancel a recurring subscription?<\/h3>\n\n\n\n
Is there a way to subscribe to everything at once?<\/h3>\n\n\n\n